Refund policy
Love It or Exchange It - Free Returns and Exchanges
We stand behind our products and want you to love your purchase. If you're not completely satisfied, we offer free returns and exchanges, no questions asked.
365 Day Return Policy
You have 365 days after receiving your item to request a return. To be eligible, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
How to Start a Return
To initiate a return, contact us at sales@marcarwear.com. We'll provide you with a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Else contact us on Whatsapp at 03111222129
Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.
Exchanges
The quickest way to get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at sales@marcarwear.com.
Feel free to reach out to us with any return or exchange questions at sales@marcarwear.com